How can we help?

We're here to help you make the most of Jmpy.me. Whether you have questions about features, pricing, or need technical support.

Get in Touch

Email Support

Our team is ready to help.

support@jmpy.me

Response Time

We typically respond within 24 hours.

Common Topics

  • URL Shortening Help
  • QR Code Customization
  • Analytics & Tracking
  • Account & Billing

Send us a Message

Frequently Asked Questions

Can you help with custom domain setup?

Yes! We provide step-by-step guidance for setting up custom branded domains, including DNS configuration and SSL.

How quickly do you respond?

We typically respond to support requests within 24 hours. Priority support is available for premium users.

Do you have an API?

Yes, we offer comprehensive API documentation for integrating our shortener and QR generator into your apps.

Can I migrate from Bitly?

Absolutely. We can assist with migrating your links and analytics from other providers.